Corporate Social Responsibility

How We Protect the Places You Love

Our vision is to make the world a better place through travel.
We donate, volunteer, and do as much as we can to ensure that the places we love are there for future generations to enjoy.
We’re proud of our team who are passionate about travel.
Our mission is to give people the best of the Balkans and Eastern Europe. And to do it in a sustainable way, working with local people to leave communities richer.
So, here’s everything we do to ensure your trip helps the places you explore and love.


Sustainability Statement

We decide to engage in the sustainability certification process in order to learn, improve, implement and promote good sustainability practices on social, environmental and economic aspects of our business. We will work and set actions to maximize positive impacts and minimize the negative impacts of our operations. We aim to make tomorrow slightly better than yesterday, positively influence, inspire and equally respect with dignity our team members, clients, suppliers, and partners to be an example of best practice in our country and the entire region.

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Our Values

Our business is built on respect. Respect for the planet, respect for our partners and respect for our customers. We don’t just want to do business, we want to make friends as we go. We’re innovative, always looking for new ways to minimize our footprint. By being reliable, honest and transparent, we make sure our word is our bond. And by focussing on quality, we make sure we’re delivering repeat business, which builds a sustainable future. It’s a whole new way to experience the travel business.


Our Volunteering

Our team has marked trails, cleaned beaches, planted trees, and much more.
Not only is this good for the local communities, but it’s also good for us to learn more about nature, people and to keep our world beautiful.

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Our support for the local community

The Elite Academy is our brand CSR since we are a member of Travelife we are supporting initiatives that are related to socio-economical impacts such as education and training. Academy is open and affordable for everyone and it is a non-profitable organization:
Elite Travel Group is directly financing it and external donors are not allowed do donor monetary funds but only support in kind by contributing with “Know how”, trainers, coaches, training, workshops, scholarship programs and innovative curricula for TOT and for students.

Facts & Figures 2018:
Train of trainers: 2 courses – 10 Albanian trainers certificated
Guide Trainings; 39 certified – and 19 work with us
Waiter; 28 certified and – and 22 work full time
Cleaning ladies; 24 certified – and 22 work full time
Travel agents; 16 certified and – and 5 work with us
Bus and transfer Drivers; 11 certified and – and 4 work with us
Coding and IT developers: 29 Certified as basic – 14 continue to deeper qualification on PHP, JavaScript, and Asp.Net

Find out more about Elite Academy here.

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Our vision

Our vision is to build a sustainable company, we have a vision with clear goals to guide us.

Profit: we aim to make money, but not at the expense of our other guiding principles.
People: our business is built on our people. So we treat them well and inspire them to be the best they can be.
Product: our expertise helps people discover the best of the Balkans and Eastern Europe,
and encourages them to return and discover more.
Partners: we work with local communities and suppliers to build loyalty and trust.
Planet: we only have one; all our activities aim to minimise their environmental impact
and create stronger local communities.

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